Years ago, the attitudes of business people toward marketing research could Be（）as "If it's not broken, don't fix it."

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• 1Indeed, staff（）， or lack of it, has been one of the biggest headaches for organizations around the world in recent times.

  A.location

  B.loadage

  C.loyalty

  D.lottery

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• 2The intemet truly flattens the world—a fact that brings opportunities to marketers with intermational（）their businesses or desires to do business globally.

  A.components

  B.complication

  C.computer

  D.compliment

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• 3State and local government the（）safety, structure, and appearance of the community through use of local law.

  A.regain

  B.recreate

  C.repute

  D.regulate

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• 4One reason is that the succesful business owner is able to make（）if things do not work out exactly as planned.

  A.adjustments

  B.subjections

  C.promotions

  D.advertisements

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• 5Although creating a business plan will take（）time, effort, and energy, it will be well worth the trouble.

  A.important

  B.significant

  C.considerate

  D.remarkable

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• 6Like advertising and sales promotion, publicity is a（）form of communication.

  A.person

  B.non-personal

  C.personality

  D.personalism

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• 7The marketing concept is the philosophy that firms should analyze the needs of their. customers and then make decisions to（）those needs.

  A.satisfy

  B.comfort

  C.appease

  D.convince

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• 8Continuous' improvement is a preferred method of innovation and produces（）results.

  A.affecting

  B.effective

  C.exciting

  D.surprising

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• 9Most of the supervisor's time is allocated to the（）of directing and controlling.

  A.ceremonies

  B.exercises

  C.services

  D.functions

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• 10We,（）with excitement and curiosity，went to his home in that evening.

  A.fill

  B.flling

  C.flll

  D.be flldl

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