描述银行卡挂失的英语情景对话

英语口语 A: IBJ, Client Services Department. Shelley speaking, how can I help? 这里是 IBJ 银行，客户服务部。我是 Shelley，如何为您效劳? B: Client Services? Oh, hello. I need your help. 是客户服务部吗?噢，你好。我需要帮助。 A: Certainly, that's what we're here for. What can I help you with? 当然，这是我们的职责。我可以帮助您做些什么呢? B: I'm a tourist in this city and unfortunately I've lost my card! 我是来这个城市旅游的，但不幸的是我刚去了我的卡! A: Calm down,Sir. Is that an IBJ Debit or Credit Card? 请您冷静一下，先生。您丢的是 IBJ 银行的借记卡还是信用卡? B: Credit Card. The International Credit Card, I can't find it anywhere. 是信用卡。国际信用卡，我到处都找不到它。 A: Just calm down, Sir. OK, when do you think you lost it? 请您别着急，先生。那么，您认为是什么时候去的? B: I'm not 100% sure, around an hour ago I guess. I had it in the hotel lobby bar; I used it to charge something to my room. I obviously didn't pick it up again. 我不是百分之百的肯定，我猜是大约一个小时前。我在酒店大堂的酒吧 时还拿着它，我用它把一些花费记入了我的房间的账上。显然我又 没有把它 拿回来。 A: That's fine, Sir. Let me just take some details from you and we can help you. 没问题，先生。我这就记一下您的一些详细信息，然后我们可以帮助您。 B: Thank you. Thank you very much. 谢谢你。非常感谢。