A. be based on managerial expertise
B. be based on technical expertise
C. help managers or supervisors make firm decisions
D. conflict with the goals of the managers or supervisors seeking assistance
A. downsizing programs
B. “headhunting” assistance programs
C. outplacement assistance
D. employee assistance programs(EAPs)
A. description factors
B. compensable factors
C. skill factors
D. knowledge factors
A. administrative purposes
B. developmental purposes
C. promotional purposes
D. regulatory purposes
A. outplacement services
B. relocation services
C. transfer services
D. adjustment services
A. trend analysis
B. the Delphi technique
C. multiple predictive models
D. modeling
A. an incentive based on their merit
B. an incentive based on labor cost savings
C. a bonus based on the overall productivity of their particular work group
D. current or deferred sums based on the organization’s financial performance
A. job determination
B. job diagnosis
C. job analysis
D. job evaluation
A. someone from the HR department
B. the employee’s supervisor
C. the employee
D. co-workers
A. Their current job activities and performance.
B. Their past career decisions.
C. Their personal and career interests and goals.
D. Their personal skills.
A. training goals
B. learning objectives
C. instructional objectives
D. learning goals
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