【Questions】
37 TECA Co has to decide whether to replace its physical retail outlets with a call centre.
This decision relates to which component of the marketing mix?
A. Place
B. Product
C. Promotion
D. Price (2 marks)
38 Alison has carried out a training needs analysis for a team in her organisation and has concluded that certain training
requirements must be addressed.
What is the next action that she must take?
A. Decide on the method of training
B. Define the precise training objectives
C. Establish how the training should be evaluated
D. Align training needs with organisational needs (2 marks)
39 The following statements refer to the role of the International Federation of Accountants(IFAC). Are each of the
statements true or false? (2 marks)
True or False
IFAC is responsible for preparing and publishing global accounting standards
IFAC is responsible for promoting ethical education standards
【Answers】
37 Place TECA Co is making a decision on the location of its business. Therefore the correct answer is 'place'.
38 Define the precise training objectives Once training needs have been identified the next step is to translate these needs
into training objectives.
39 IFAC is responsible for preparing and publishing global accounting standards:
IFAC is responsible for promoting ethical education standards, but it does not issue global accounting False
IFAC is responsible forpromoting ethical educationstandards: True standards.
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