【Questions】
16 Adam is employed by a supermarket chain. His advertising campaign attracted hundreds of new customers to the
organisation, for which he was paid a bonus. Which of the following describes the intrinsic reward that he received?
A. A sense of achievement
B. A financial compensation (1 mark)
17 In relation to group behaviour and effectiveness are each of the following descriptions of the term 'synergy'? (2 marks)
Yes or No
The ability of a team to produce more than the sum total of individual output of members ( )
The higher level of motivation that can be achieved by people working together in a team ( )
18 Which TWO of the following are professional qualities expected of an accountant?
A. Courtesy
B. Independence
C. Social responsibility (1 mark)
【Answers】
16 A sense of achievement Intrinsic rewards are those which arise from the performance of the work itself. They are
psychological rather than material and relate to the concept of job satisfaction.
17 The higher level of motivation that can be achieved by people working together in a team : No
The ability of a team to produce more than the sum total of individual output of members: Yes
Synergy refers to people working as a team being able to produce results greater than they are capable of working
individually. While the statement about motivation could be a correct statement it is not a definition of synergy.
18 Independence Social responsibility Work must be completed without bias or prejudice (independence), and accountants
have a public duty as well as that to their employer/client (social responsibility). Courtesy is a personal rather than
professional quality.
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