【Questions】
19 Which of the following is a non-discretionary control?
A.Access to a database is password protected
B.Orders must be signed by a manager before processing
C.Staff must be checked against national criminal records prior to employment
20 It is important to promote proper and complete dialogue between the company registration body and a company. It is
also important to ensure that essential administrative requirements laid down by the company registration body come to
the attention of the board.
Which TWO of the following positions should be segregated to ensure this?
A.Director
B.Company secretary
C.Chief executive officer
D.Chairman
21 A management consultant has recently visited XYZ Co and has made a number of observations about the company.
Of the observations listed below, which TWO are liable to lead to conflict arising at XYZ Co?
A.Resources are scarce, especially capital funding for new projects
B.Goals are aligned between individuals and teams
.CWork methods and working styles vary significantly between departments
D.Staff do not appear to be excessively busy
【Answers】
19 Access to a database is password protected A non-discretionary control is one provided automatically by the system
and cannot be overriden.
20 Chairman and Company secretary Correspondence between a company registration body and the company is sent to
the company secretary. The chairman is responsible for ensuring that essential administrative requirements come to
the attention of the board. Therefore the chairman and the company secretary should be different people.
21 Resources are scarce, especially capital funding for new projects and Work methods and working styles vary
significantly between departments Conflict often arises when resources are limited or scarce, because individuals or groups
feel they have to compete for these resources. They feel that if someone gets the resources, there may be none left for
them.
Conflict can also arise as a result of differences and incompatabilities in work methods and working styles.
Staff (or departments) can get frustrated by the differences between the way they are working and the ways others are
working.
By contrast, the alignment of goals and staff not being overly busy are likely to reduce the scope for conflict.
Conflict often arises if individuals or teams have their own goals or interests which are incompatible with others, rather
than if they are aligned. And conflicts are more likely to develop if people feel under presssure and highly stressed.
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