【Answers】
19 Access to a database is password protected A non-discretionary control is one provided automatically by the system
and cannot be overriden.
20 Chairman and Company secretary Correspondence between a company registration body and the company is sent to
the company secretary. The chairman is responsible for ensuring that essential administrative requirements come to
the attention of the board. Therefore the chairman and the company secretary should be different people.
21 Resources are scarce, especially capital funding for new projects and Work methods and working styles vary
significantly between departments Conflict often arises when resources are limited or scarce, because individuals or groups
feel they have to compete for these resources. They feel that if someone gets the resources, there may be none left for
them.
Conflict can also arise as a result of differences and incompatabilities in work methods and working styles.
Staff (or departments) can get frustrated by the differences between the way they are working and the ways others are
working.
By contrast, the alignment of goals and staff not being overly busy are likely to reduce the scope for conflict.
Conflict often arises if individuals or teams have their own goals or interests which are incompatible with others, rather
than if they are aligned. And conflicts are more likely to develop if people feel under presssure and highly stressed.
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