【Answers】
10 It evolves over time and can change rapidly The informal organisation has the advantage of being able to evolve over
time and can change rapidly if necessary, where the formal organisation may have rigid set procedures and lengthy lines of
communication.
11 System The fault lies with the formal communication system - memoranda need to be delivered more promptly.
12 Pragmatist As George likes to base his opinions on what works in practice, he is a pragmatist. George is impatient with
theory and so is not a theorist. A reflector likes to observe and think about things, so George is not a reflector either. An
analyst is not one of Honey and Mumford's learning styles.
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