宾馆用语：销售（三）

 　15、In our hotel we don't accept tips.

　　我们饭店是不收小费的。

　　It's our pleasure to serve our guests well.

　　我们为能为客人服务好而感到高兴。

　　Thank you all the same.

　　然而，还是要谢谢您。

　　16、I'm afraid you'll have to pay for the damage.

　　您必须赔偿。

　　17、Thank you for telling us about it.

　　谢谢您告诉我们

　　I'll look into the mater right away.

　　我马上去处理这件事情。

　　18、I assure you it wont happen again.

　　我保证此类事情不会再发生。

　　19、Please don't worry, sir （madam）.

　　先生（夫人），请不必担心。

　　I will send someone up to your room right away.

　　我马上派人到你的房间去。