(a) On 1 August, the financial controller of XYZ Co is told it is her responsibility to let everyone in the finance department know about a compulsory meeting to be held on 15 September.The financial controller sends an email to all members of the finance department, informing them about the time, date, place and purpose of the meeting. The email is sent on 13 September. Which of the following desirable qualities of formal communication is lacking in this scenario?
A Clarity
B Recipient
C Medium
D Timing
(b) Which three of the following statements about informal communication are true?
A The grapevine operates outside the place of work
B Information is not divulged randomly
C It can bypass secretive management
D The grapevine fills a gap created by an ineffective formal communication system
E It is less current than formal communication
F It relates to internal politics
(a) Is each of the following either
A Data
B Information
(i) Completed questionnaires for market research
(ii) Company website page
(iii) Calculations showing whether an investment is profitable
(iv) A individual employee's test score
(v) Variance reports for a department manager
(vi) The average employee assessment grade for a company
(b) A five-year cash forecast would be classified as which of the following levels of information?
A Operational
B Management
C Strategic
Which one of the following statements is a criticism of absolutism?
A It is based on a fundamental contradiction
B It takes no account of changing norms in society
C It leads to a culture of anything goes
D It promotes the pursuing of short-term selfish desires
You have been asked to prepare management accounts while a colleague is on holiday. Your supervisor tells you that the accounts should be printed out and left on each manager's desk. You query whether the accounts should be put in an envelope marked 'confidential' but you are told not to bother in order to save costs. What problem does this cause you?
A Confidentiality
B Unprofessional behaviour
C Objectivity
D Integrity
Abner is the lead partner on the audit of DEF Inc. The client often gives Abner corporate hospitality at major sporting events and small gifts, such as a bottle of spirits, on his birthday. Which threat does this represent?
A Self-interest
B Self-review
C Advocacy
D Intimidation
Which of the following is an approach to ethics which combines a concern for the law with an emphasis on managerial responsibility?
A Compliance based
B Integrity based
C Environmental based
D Economic based
Which of the following would raise ethical issues for a manufacturer of fast-moving consumer goods?
(i) The materials used in manufacture of the goods
(ii) The quality of the goods
(iii) How the goods are advertised
(iv) How much its raw materials suppliers pay their staff
(v) How the goods are packaged
A (ii) and (iii) only
B (i), (ii) and (iii) only
C (ii), (iii) and (v) only
D (i), (ii), (iii), (iv) and (v)
Of the three main sources of rules that regulate the behaviour of businesses, the minimum level of
acceptable behaviour is set by which?
A Non-legal rules and regulations
B Ethics
C The law
D Society
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