(a) Company W assess the performance of its sales staff by the number of clients visited and the number of products they each sell. Company X rates its managerial staff. Each manager is awarded a score from 1 (excellent) to 4 (poor), based on feedba

(a) George, Helen, Josh and Leigh are all on development programmes. George is learning skills that are not directly required in his current role, but should allow him to contribute more flexibly and innovatively to the organisation in the future whichever role he is in. Helen is gaining experience of each of the different functions in her company as well as a variety of position and work settings as preparation for increased responsibility in the future. Josh is receiving training to ensure his professional standards in his accountancy work are maintained and enhanced through education, development and training. Leigh is partway through a series of planned secondments within her department and has recently been working in two project group for implementing new systems. The following are all different approaches to development:

A Management development

B Personal development

C Professional development

D Career development

For each of the following individuals, select the development approach they are on:

(i) George

(ii) Helen

(iii) Josh

(iv) Leigh

(b) Which TWO of the following are necessary for a training programme to be effective?

A Training should be expensive

B There should be clear objectives

C Training should be off-the-job

D There should be timely feedback

E Training should be on-the-job

 (a) Shaun likes to understand basic principles and take a hands-off approach based on logical argument. He wants to participate in a structured training programme which is run by teachers. Louise needs to work at her own pace and tends to be fairly slow and cautious in her learning. She likes to observe things, take time to think about them and then produces a carefully thought out conclusion.Susan only likes to study if she can see a link to a real practical problem. She likes to learn new techniques through on-the-job training, but tends to discard good ideas which require some development to work properly. Tony is flexible and optimistic, but does not have any patience with theories. He wants to receive hands-on training and enjoys practical problems. Honey and Mumford classified the four following learning styles:

A Theorists

B Reflectors

C Activists

D Pragmatists

For each of the following individuals, select the correct learning style from the list above:

(i) Shaun

(ii) Louise

(iii) Susan

(iv) Tony

(b) Which two of the following are off-the-job training methods?

A Job rotation

B Computer-based training

C Temporary promotion

D Demonstration

E College courses

(a) Do the following statements relate to

A Extrinsic rewards

B Intrinsic rewards

C Incentives

(i) A feeling of achievement

(ii) A promise of additional time off for meeting a target

(iii) Working conditions

(iv) Salary

(b) Which two of the following steps would be classified as job enrichment?

A Giving an employee freedom to decide how the job should be done

B Increasing the number of tasks an employee participates in

C Transferring an employee from one job to another

D Encouraging employee participation in planning decisions of superiors

E Dividing a job up into a small number of sequential tasks

甲公司某年的投资资本回报率为7%，销售增长率为10%;经测算甲公司的加权资本成本为7.5%，可持续增长率为7%。该年甲公司的业务属于财务战略矩阵中的(　)。(第三章 战略选择)

A.减损型现金短缺

B.增值型现金剩余

C.增值型现金短缺

D.减损型现金剩余

甲公司是一家大型上市公司，在世界许多地方开展多种业务。公司的财务目标是使股东财富平均每年增长10%。目前，其净资产总额为200亿元人民币，未分配利润为2亿元人民币，资产负债率比率为60%，行业平均水平为48%。目前该公司正在考虑收购一家高科技企业，收购价格预计为80亿元人民币。对于该公司的管理层来讲，可以考虑的融资方式是(　)。(第三章 战略选择)

A.留存收益再投资

B.发行新股

C.银行贷款

D.资产销售融资

根据企业在不同发展阶段的特征，下列各项中正确的是(　)。(第三章 战略选择)

A.衰退期财务风险和经营风险都高，股利全部分配给股东，股价呈下降并波动趋势

B.成熟期财务风险和经营风险和股利分配率都是中等，资本结构为权益资本加债务资本

C.导入期经营风险很高而财务风险很低，资金来源主要是风险资本，随着企业的发展股价迅速增长

D.成长期经营风险高而财务风险低，权益资本在资金来源中所占的比重增加，股利分配率低且股价也较低

 When considering a personal development programme for an employee, what should be the first stage?

A Planning a learning and development programme

B Establishing learning targets

C Broadening the employee's knowledge and experience

D Setting up a competence framework

In the radio signal model, which of the following shows the correct order in which a message is

transmitted?

A Feedback, Sender, Decoded message, Coded message, Receiver

B Sender, Decoded message, Coded message, Feedback, Receiver

C Coded message, Sender, Decoded message, Receiver, Feedback

D Sender, Coded message, Decoded message, Receiver, Feedback

 Counselling is essentially a/an ______-role.

Which of the following words correctly completes this statement.

A Advisory

B Non-directive

C Task-related

 You are a sales representative who routinely visits customers in their homes and places of business to present the latest products and take orders (where inventory is available). Which of the following technology tools will most directly enhance your effectiveness?

A Computer telephony integration

B Electronic Data Interchange (EDI)

C Mobile communications