Customer : I want to mail this parcel to Beijing. Clerk :( ) Customer : Register is enough. I really don’t want insurance. Clerk : Please, put the box on this scale.

A. May I ask who’s calling? B. Hello.

C. What’s your name? D. Would you tell me your name?

A. How are you? B. Nice to meet you.

C. You are welcome to our plane. D. Welcome aboard.

A. What’s the matter? B. What can I do for you?

C. How are you? D. Excuse me?

A. Really B. It doesn’t matter C. Thanks D. Sorry

A. Wait B. Hold on C. connecting D. Yes

A. I’m leaving B. I’ve come to say goodbye

C. I want to tell you that I am leaving D. Goodbye

A. Cheers. B. Don’t worry.

C. Come on D. Forget it

A. Are you all right B. What goes wrong with you

C. Are you feeling well D. Do you need help

A. Thanks for coming. B. Sit down, please.

C. Oh, it’s you. D. I have no idea.

A. It’s all right. B. No problem.

C. Here you are. D. Thank you.