A. be based on managerial expertise
B. be based on technical expertise
C. help managers or supervisors make firm decisions
D. conflict with the goals of the managers or supervisors seeking assistance
A. downsizing programs
B. “headhunting” assistance programs
C. outplacement assistance
D. employee assistance programs(EAPs)
A. description factors
B. compensable factors
C. skill factors
D. knowledge factors
A. administrative purposes
B. developmental purposes
C. promotional purposes
D. regulatory purposes
A. outplacement services
B. relocation services
C. transfer services
D. adjustment services
A. trend analysis
B. the Delphi technique
C. multiple predictive models
D. modeling
A. the legal department
B. top-level management
C. the HR department
D. middle management
A. job enlargement
B. enrichment
C. standardization
D. relying on self-managed teams
A. ritual environment
B. general environment
C. cultural environment
D. task environment
A. reducing turnover
B. improving employee satisfaction
C. “sidestepping” legal requirements for employee health and safety
D. attracting and motivating employees
A. piece-rate plan
B. standard hour plan
C. time division plan
D. completion pay system
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