The performance evaluation approach which compares each employee with every other employee and rates each as either the superior or the weaker member of the pair is known as__________

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1 The tendency for an evaluator to let the assessment of an individual on one trait influence his or

A. similarity error
B. halo effect or error
C. leniency error
D. single criterion

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2 Consultation provided by HR staff should not_____________

A. be based on managerial expertise
B. be based on technical expertise
C. help managers or supervisors make firm decisions
D. conflict with the goals of the managers or supervisors seeking assistance

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3 Sometimes organizations provide services to terminated employees that help them bridge the gap betw

A. downsizing programs
B. “headhunting” assistance programs
C. outplacement assistance
D. employee assistance programs(EAPs)

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4 The point system permits jobs to be evaluated on the basis of elements known as_____________

A. description factors
B. compensable factors
C. skill factors
D. knowledge factors

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5 Self-appraisals are best for_____________

A. administrative purposes
B. developmental purposes
C. promotional purposes
D. regulatory purposes

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6 Services that are offered to employees who are being transferred to different locations are known a

A. outplacement services
B. relocation services
C. transfer services
D. adjustment services

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7 An example of a qualitative approach to demand forecasting is _____________

A. trend analysis
B. the Delphi technique
C. multiple predictive models
D. modeling

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8 Which management group has primary responsibility for the development of disciplinary policies and

A. the legal department
B. top-level management
C. the HR department
D. middle management

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9 Which of the following is not a typical method of increasing the power of employees?

A. job enlargement
B. enrichment
C. standardization
D. relying on self-managed teams

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10 The term used to refer to the language, religion, values and attitudes, politics, technology, educa

A. ritual environment
B. general environment
C. cultural environment
D. task environment

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The performance evaluation approach which compares each employee with every other employee and rates each as either the superior or the weaker member of the pair is known as___________

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