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Relationship Banking   one of the more dissembles trends in the financial-service industry in recent times has been the adoption of programs designed to encourage more personalized relationships between an institution’s employees and its clients, pa

提问人:ylm发布时间:2021-05-02

 1. With what subject is the passage mainly concerned?

  A. the decline of the financial-service industry

  B. variety within financial services

  C. a way making more personal

  D. increasing everyday banking transaction

  2. Which of the following can be inferred from the passage about relationship banking programs?

  A. they have recently been discontinued

  B. they are already being used

  C. they will shortly used

  D. they will be used in the distant future

  3. What is the meaning of the word “institutions” in the first paragraph?

  A. banks  B. schools

  C. hospitals  D. police stations

  4. According to the definition of relationship banking quoted in the passage, one of the main aims of this type of banking is to encourage clients to ___.

  A. consult with each other concerning their finances

  B. keep all their business with a single bank

  C. recognize their own banking

  D. keep their financial requirement to a minimum

  5. According to the passage, what is a necessary first step in instituting relationship banking?

  A. resigning bank buildings.

  B. hiring congenial staff who make clients welcome.

  C. recognizing the needs of groups and individuals.

  D. teaching bank employees to be more confident.

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