Joe Smith telephoned Victoria for

试卷相关题目

• 1The shop could exchange the product if the customer

  A.makes no more complaints.

  B.can produce the receipt.

  C.is still unhappy with it.

  D.brings it back within a week.

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• 2How many complaints did the customer make about the product altogether、

  A.Five.

  B.Four.

  C.Three.

  D.Two.

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• 3The customer was ______ when told he might not have worn the headphones properly.

  A.annoyed

  B.surprised

  C.indifferent

  D.worried

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• 4About the scratch on the product, the shop assistant thinks that

  A.the customer made it himself.

  B.there was definitely not one then.

  C.the customer should have checke

  D.D.the customer was making troubl

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• 5Did Mark eventually take Linda’s advice、

  A.No.

  B.Partly.

  C.Completely.

  D.Not mentioned.

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• 6When will the lunch be held、

  A.Friday next week.

  B.Thursday next week.

  C.April 30th.

  D.This week.

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• 7All the following information is new to Victoria EXCEPT

  A.how many people to attend it.

  B.why to hold it.

  C.where to hold it.

  D.what to cook.

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• 8People choose London for post-Christmas shopping because

  A.shops open early in the morning.

  B.shops stay open for longer hours.

  C.they can buy really cheap things.

  D.they can shop with their friends.

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• 9We learn from the passage that

  A.people are very keen on sales.

  B.post-Christmas sales start at 3:30am.

  C.post-Christmas sales last for a day.

  D.sales include only a few items.

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• 10Which of the following is NOT mentioned in the passage、

  A.Some people buy Christmas presents in the sales.

  B.Some people shop online during the sales.

  C.Some people buy presents for next Christmas.

  D.Online retailers offer better post-Christmas sales.

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