What is the tone of the passage、

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• 1After his phone suddenly began ringing, the author

  A.immediately started talking to the caller.

  B.immediately started talking to his colleague.

  C.put the phone away and stopped talking.

  D.continued with his fake conversation.

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• 2What does the last example show、

  A.One effective way is to fake fone one’s doctor.

  B.One has to be careful while fake foning.

  C.Fake foning may not deceive people.

  D.Fake foning is always quite successful.

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• 3In the author’s opinion, in order to make fake foning look real one has to

  A.talk about interesting matters.

  B.behave politely to people passing by.

  C.hold the phone while walking.

  D.appear absorbed in conversation.

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• 4What is fake foning、

  A.A strategy to avoid people.

  B.A device newly produced.

  C.A service provided everywhere.

  D.C.A service provided everywher

  E.D.A skill of communication.

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• 5Which of the following statements is INCORRECT、

  A.Cellphone service is popular among people.

  B.Cellphone has much use in office.

  C.Fake foning is a new cellphone service.

  D.Fake foning is a new discovery.

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• 6Why did the author shut down her computer abruptly、

  A.She had saved what she had written.

  B.She couldn’t move the cursor.

  C.The computer refused to work.

  D.The computer offered to repair itself.

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• 7Which of the following is the author’s opinion about the woman at the Global Support Centre、

  A.She sounded helpful and knowledgeable.

  B.She was there to make callers frustrated.

  C.She was able to solve her computer problem.

  D.She was quick to pass her along to a technician.

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• 8According to the passage, the solution offered by the technician was

  A.effective.

  B.economical.

  C.unpractical.

  D.unacceptabl

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• 9"It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means that

  A.the technician’s proposal would make things even worse.

  B.the technician’s proposal could eventually solve the problem.

  C.files stored on her computer were like a safe.

  D.erasing the entire system was like curing a headach

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• 10It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPT

  A.efficiency.

  B.location.

  C.setup CDs.

  D.attitud

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