A.how to settle a consumer’s complaint about a faulty item
B.how to make an effective complaint about a faulty item
C.how to avoid buying a faulty item
D.how to deal with complaints from customers
A.1, Line 2) in the context means ________.A.meet the standard of
B.realize the purpose of
C.fulfill the demands of
D.keep the promise of
开始考试点击查看答案A.showing the faulty item to the manufacturer
B.explaining exactly what is wrong with the item
C.saying firmly that the item of poor quality
D.asking politely to change the item
开始考试点击查看答案A.a shop assistant
B.the store manager
C.the manufacturer
D.a public organization
开始考试点击查看答案A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store or purchase
D.show some written proof of the purchase to the store
开始考试点击查看答案A.a basic human desire to understand and control the world
B.the satisfaction of certain physiological needs
C.their strong desire to solve complex
D.a fundamental human urge to display their learned skills
开始考试点击查看答案A.by mercilessly exploiting women workers in the clothing industry
B.because they are capable of predicting new fashions
C.by constantly changing the fashions in women’s clothing
D.because they attach great importance to quality in women’s clothing
开始考试点击查看答案A.a waste of money
B.a waste of time
C.an expression of taste
D.an expression of creativity
开始考试点击查看答案A.cost
B.appearance
C.comfort
D.suitability
开始考试点击查看答案A.New fashions in clothing are created for the commercial exploitation of women.
B.The constant changes in women’s clothing reflect their strength of character.
C.The fashion industry makes an important contribution to society.
D.Fashion designs should not be encouraged since they are only welcomed by women.
开始考试点击查看答案A.4, Line 1-2), the writer means that ________.A.women’s inconstancy in their choice of clothing is often laughed at
B.women are better able to put up with discomfort
C.men are also exploited greatly by fashion designers
D.men are more reasonable in the matter of fashion
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类别:建筑类其它投资项目管理师投资项目管理师宏观经济政策2013年投资项目管
类别:建筑类其它投资项目管理师投资项目管理师宏观经济政策2013年投资项目管
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