A.Because the rates it offered were not competitive enough.
B.Because customers were dissatisfied with its past service.
C.Because the service offered by its competitors was far better.
D.Because it no longer received any support from the government.
A.revengeful customers are a threat to the monopoly of enterprises
B.an ad campaign is a way out for enterprises in financial difficulty
C.a good slogan has great potential for improving service
D.staff retraining is essential for better service
开始考试点击查看答案A.they can have it fixed in no time
B.it’s no longer necessary to make an appointment
C.the appointment takes only half a day to make
D.they only have to wait half an hour at most
开始考试点击查看答案A.if customer complaints go unnoticed by the management
B.unless foreign companies are introduced in greater numbers
C.if there’s no competition among companies
D.without strict routine training of employees
开始考试点击查看答案A.customer service in Israel is now improving
B.wealthy Israeli customers are hard to please
C.the tourist industry has brought chain stores to Israel
D.Israeli customers prefer foreign products to domestic ones
开始考试点击查看答案A.better control the whole negotiation process
B.easily find new approaches to meet market needs
C.fast-forward their proposals to headquarters
D.easily make friends with businesspeople abroad
开始考试点击查看答案A.discovered
B.will discover
C.would have discovered
D.discovers
开始考试点击查看答案A.grown
B.raised
C.tended
D.cultivated
开始考试点击查看答案A.can’t
B.wouldn’t
C.shouldn’t
D.mustn’t
开始考试点击查看答案A.adopt
B.acquire
C.accumulate
D.assemble
开始考试点击查看答案A.worked
B.were to work
C.had worked
D.were working
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