Describe a time you received bad service at a shop or a restaurant.
You should say:
what goods or services you bought;
who you were with when you were served;
why you went there;
and explain how you felt about the service.
Part 3
What kinds of services are bad services?
Why do some people choose to remain silent when they receive bad services?
Who should be responsible for bad services?
As a boss, what would you do to prevent bad services?
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