three types of written media used in organizations are （    ）, （    ）, and （    ）.

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• 1the purpose of configuration management is to:

  A.insure drawings are updated

  B.control change throughout the project

  C.control change during the production only

  D.generate engineering change proposals

  E.inform the project manager of changes

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• 2history has shown that project managers can be trained in a combination of ways. which method is usuallypreferred by most companies、

  A.experiential learning, on-the-job

  B.formal education and special course (degreed programs)

  C.professional activities, seminars

  D.individual readings

  E.none of the above

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• 3which of the following is considered a direct cost for producing a widget、

  A.the cost of the materials used to produce a widget.

  B.the labor costs of the workers who actually produced the widget.

  C.the rent for the building in which the widget was manufactured

  D.the salary of senior management and the project sponsor

  E.a and b only

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• 4（    ） best describes the goal of a project in its relationship with the customer, from initial contactthrough delivery.

  A.fitness for use

  B.customer satisfaction

  C.conformance to requirements

  D.fitness for purpose

  E.all of the above.

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• 5a communicator can present information using the following media except:

  A.visual

  B.audio

  C.tactile

  D.performal

  E.both a and b

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• 6advantages of the functional (hierarchical) form of organization include （    ） and creation of technicalcompetence.

  A.ease of horizontal coordination

  B.clearly defined authority

  C.high information processing capability

  D.single voice to customers

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• 7quality and （    ） are directly related.

  A.productivity

  B.cost overruns

  C.scope control

  D.pareto diagram

  E.none of the above.

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