It is not advisable to use the general, all-covering apology because ________.

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• 1According to the author, saying “I’m sorry you’re upset” most probably means “________”.

  A.You have good reason to get upset

  B.I’m aware you’re upset, but I’m not to blame

  C.I apologize for hurting your feelings

  D.I’m at fault for making you upset

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• 2If a mother adds “but” to an apology, ________.

  A.she doesn’t feel that she should have apologized

  B.she does not realize that the child has been hurt

  C.the child may find the apology easier to accept

  D.the child may feel that he owes her an apology

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• 3Dr. Bruce McEwen of Rockefeller University believes that ________.

  A.a person’s memory is determined by the level of hormones in his body

  B.stress hormones have lasting positive effects on the brain

  C.short bursts of stress hormones enhance memory function

  D.a person’s memory improves with continued experience of stress

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• 4In the experiment described in Paragraph 3, the video-watchers experienced a downturn in the antibody because ________.

  A.the video was not enjoyable at all

  B.the outcome was beyond their control

  C.they knew little about surgical procedures

  D.they felt no pressure while watching the video

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• 5We can conclude from the study of the 158 nurses in 2001 that ________.

  A.people under stress tend to have a poor memory

  B.people who can’t get their job done experience more stress

  C.doing challenging work may be good for one’s health

  D.stress will weaken the body’s defense against germs

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• 6We learn from the last paragraph that in teaching children to say sorry ________.

  A.the complexities involved should be ignored

  B.their ages should be taken into account

  C.parents need to set them a good example

  D.parents should be patient and tolerant

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• 7It can be inferred from the passage that apologizing properly is ________.

  A.a social issue calling for immediate attention

  B.not necessary among family members

  C.a sign of social progress

  D.not as simple as it seems

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• 8Some people believe that since oil is scarce, the ________ of the motor industry is uncertain.

  A.terminal

  B.benefit

  C.fate

  D.estimate

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• 9To speed up the ________ of letters, the Post Office introduced automatic sorting.

  A.treatment

  B.delivery

  C.transmission

  D.departure

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• 10These overseas students show great ________ for learning a new language.

  A.enthusiasm

  B.authority

  C.convention

  D.faith

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