It can be inferred from the passage that apologizing properly is ________.

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• 1We learn from the last paragraph that in teaching children to say sorry ________.

  A.the complexities involved should be ignored

  B.their ages should be taken into account

  C.parents need to set them a good example

  D.parents should be patient and tolerant

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• 2It is not advisable to use the general, all-covering apology because ________.

  A.it gets one into the habit of making empty promises

  B.it may make the other person feel guilty

  C.it is vague and ineffective

  D.it is hurtful and insulting

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• 3According to the author, saying “I’m sorry you’re upset” most probably means “________”.

  A.You have good reason to get upset

  B.I’m aware you’re upset, but I’m not to blame

  C.I apologize for hurting your feelings

  D.I’m at fault for making you upset

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• 4If a mother adds “but” to an apology, ________.

  A.she doesn’t feel that she should have apologized

  B.she does not realize that the child has been hurt

  C.the child may find the apology easier to accept

  D.the child may feel that he owes her an apology

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• 5Dr. Bruce McEwen of Rockefeller University believes that ________.

  A.a person’s memory is determined by the level of hormones in his body

  B.stress hormones have lasting positive effects on the brain

  C.short bursts of stress hormones enhance memory function

  D.a person’s memory improves with continued experience of stress

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• 6Some people believe that since oil is scarce, the ________ of the motor industry is uncertain.

  A.terminal

  B.benefit

  C.fate

  D.estimate

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• 7To speed up the ________ of letters, the Post Office introduced automatic sorting.

  A.treatment

  B.delivery

  C.transmission

  D.departure

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• 8These overseas students show great ________ for learning a new language.

  A.enthusiasm

  B.authority

  C.convention

  D.faith

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• 9The defense lawyer was questioning the old man who was one of the ________ of the murder committed last month.

  A.observers

  B.witnesses

  C.audiences

  D.viewers

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• 10Politically these nations tend to be ________, with very high birth rates but poor education and very low levels of literacy.

  A.unstable

  B.reluctant

  C.rational

  D.unsteady

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