the key ingredient to a successful quality management program are （    ）.

试卷相关题目

• 1the contractual statement of work (csow)

  A.must be the same as the proposal statement of work

  B.does not identify reporting requirements

  C.can be at a different level of detail (i.e. wbs level) than the proposal statement of work

  D.identifies the contractor's organizational structure for the project

  E.all of the above

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• 2the （    ） specification delineates specific end use capabilities which can be tested in the acceptance procedure.

  A.performance

  B.functional

  C.technical

  D.base line

  E.operational

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• 3in which of the following cost estimating techniques are statistics models used:

  A.nonparametric cost estimating

  B.parametric cost estimating

  C.life cycle cost estimating

  D.bottom-up estimating

  E.all of the above.

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• 4in general, the best long-lasting approach to settling project conflict is the （    ） approach .

  A.problem solving

  B.compromise

  C.withdrawal

  D.smoothing

  E.forcing

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• 5in communications management, to assimilate through the mind or senses (as in new ideas) is the process of

  A.understanding

  B.communicating

  C.receiving

  D.decoding

  E.comprehending

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• 6the key purpose of project control is to:

  A.plan ahead for uncertainties.

  B.generate status reports.

  C.keep the project on track.

  D.develop the project road map.

  E.all of the above.

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• 7cip embodies which of the following principals、

  A.constancy of purpose

  B.customer focus and involvement

  C.total involvement

  D.teamwork

  E.all of the above.

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• 8excessive flexibility in specifying requirements will （    ） the likelihood of time overruns.

  A.reduce.

  B.eliminate.

  C.double

  D.increase

  E.not affect

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• 9listening involves more than hearing sounds. the good listener

  A.repeats some of the things said

  B.finishes the speaker's sentences

  C.writes everything down

  D.nods his head frequently

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• 10project life cycles provide a better means of measurement of progress and control. the four phases of a project are conceptual development,（    ）, （    ）, and （    ）.

  A.preliminary planning, detail planning, closeout

  B.implementation, reporting, termination

  C.development, implementation, termination

  D.execution, reporting, finishing

  E.implementation, termination, post-audit review

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