which of the following is closest to juran's definition of quality:

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• 1which of the following are part of the purchasing cycle:

  A.define need

  B.prepare and issue purchase order

  C.inspect incoming goods

  D.all of the abov

  E.E.a and b only

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• 2the technique most commonly used to determine the profitability of a project includes （    ） methods.

  A.net present value (npv).

  B.return on investment (roi).

  C.discounted cash flow (dcf)

  D.payout time and risk sensitivity analysis.

  E.all of the above.

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• 3the project manager must receive reports and briefings from engineers, contracting officers, procurement personnel and marketing people.the project manager's communication dilemma is one of:

  A.encoding

  B.decoding

  C.choice of a medium

  D.one-way communication

  E.all of the above.

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• 4the basic terminology for networks includes:

  A.activities, events, manpower, skill levels and slack.

  B.activities, documentation, events, manpower and skill levels.

  C.slack, activities, events, and time estimates.

  D.time estimates, slack, sponsorship involvement, and activities.

  E.time estimates, slack time, report writing, life cycle phases, and crashing times.

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• 5management decision-making includes:

  A.analysis of alternatives.

  B.revisions/replanning.

  C.resource allocation.

  D.modification or updating of goals and objectives.

  E.all of the above.

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• 6a project element which lies between two events is called:

  A.an activity.

  B.a critical path method.

  C.a slack milestone.

  D.C.a slack mileston

  E.D.a timing slot.E.a calendar completion point.

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• 7employee unions would most likely satisfy which level in maslow's hierarchy of needs、

  A.belonging

  B.self-actualization

  C.esteem

  D.safety

  E.empowerment

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• 8management calls a meeting to explain to all employees the new benefits package for the rank and file. this is an example of:

  A.upward communication

  B.downward communication

  C.one-way communication

  D.two-way communication

  E.none of the above.

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• 9project management/project planning is most closely aligned with:

  A.long range/strategic planning (5 years or more).

  B.intermediate range planning (1 to 5 years)

  C.short range/tactical planning (1 year or less).

  D.all of the abov

  E.E.b and c

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• 10the profitability and technical data studies are provided in report format to owners and funders for acceptance. this type of report, used to solicit funding, is referred to as a(n) （    ）.

  A.project feasibility study.

  B.economic evaluation analysis.

  C.risk management manual.

  D.prospectus.

  E.none of the above

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