the first step in building a pert/cpm network is to:

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• 1ouchi's theory z relates more to （    ） whereas theory x / theory y relates to （    ） .

  A.project managers; team members

  B.company management philosophy in treating employees; the average worker

  C.project sponsors; project managers

  D.the functional team; project sponsors

  E.recruitment policy; wage and salary administration

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• 2it is a generally acceptable practice that if one of your clients makes an informal request of you, then you should respond:

  A.formally in writing

  B.with a memo

  C.informally

  D.nonverbally

  E.all of the above

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• 3budgeted contingencies can be detemined by:

  A.past experience

  B.applying standard allowances

  C.detemining the sum total of the most probable variances of the various risk items properly identifie

  D.D.all of the abov

  E.E.none of the above.

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• 4an acceptance control chart has limits that are based on the spec. limits for the product rather than limits which differentiate between randomand assignable causes. under which of the following circumstances should a qc manager consider this type chart

  A.when the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process

  B.when the number of samples outside the current control chart limits become too costly and cumbersome to investigate.

  C.when a process is subject to constant but stable tool wear.

  D.a and b.

  E.a and c

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• 5a project is defined as:

  A.a coordinated undertaking of interrelated activities directed toward a specific goal that has a finite period of performance.

  B.a large, complex undertaking with many objectives, multiple sources of funding, and a not discernible end point.

  C.an undertaking of interrelated activities directed toward a specific goal that can be accomplished in less than one year.

  D.a group of activities headed by a project manager who has cradle-to-grave cycle responsibility for the end product.

  E.all of the above.

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• 6which is not one of the five classifications of work found in a purchasing operafion、

  A.management

  B.buying

  C.follow-up and expediting

  D.marketing

  E.clerical

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