ouchi's theory z relates more to （    ） whereas theory x / theory y relates to （    ） .

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• 1it is a generally acceptable practice that if one of your clients makes an informal request of you, then you should respond:

  A.formally in writing

  B.with a memo

  C.informally

  D.nonverbally

  E.all of the above

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• 2budgeted contingencies can be detemined by:

  A.past experience

  B.applying standard allowances

  C.detemining the sum total of the most probable variances of the various risk items properly identifie

  D.D.all of the abov

  E.E.none of the above.

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• 3an acceptance control chart has limits that are based on the spec. limits for the product rather than limits which differentiate between randomand assignable causes. under which of the following circumstances should a qc manager consider this type chart

  A.when the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process

  B.when the number of samples outside the current control chart limits become too costly and cumbersome to investigate.

  C.when a process is subject to constant but stable tool wear.

  D.a and b.

  E.a and c

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• 4a project is defined as:

  A.a coordinated undertaking of interrelated activities directed toward a specific goal that has a finite period of performance.

  B.a large, complex undertaking with many objectives, multiple sources of funding, and a not discernible end point.

  C.an undertaking of interrelated activities directed toward a specific goal that can be accomplished in less than one year.

  D.a group of activities headed by a project manager who has cradle-to-grave cycle responsibility for the end product.

  E.all of the above.

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• 5（    ） is based on information gathered and analyzed about demand and supply. this forecast provides a prediction of short and long termprices and the underlying reasons for those trends.

  A.demand forecast

  B.price forecast

  C.supply forecast

  D.production forecast

  E.none of the above.

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• 6the first step in building a pert/cpm network is to:

  A.create a flow chart

  B.determine the critical path

  C.show task relationships

  D.create a work breakdown structure

  E.none of the above.

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• 7which is not one of the five classifications of work found in a purchasing operafion、

  A.management

  B.buying

  C.follow-up and expediting

  D.marketing

  E.clerical

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