Including the customer in the process of project planning is:

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• 1The WBS is:

  A.An organization oriented family tree of the project.

  B.A task oriented family tree of the project.

  C.A cost centered structure of the project.

  D.Only required on large complex projects where separately identifiable work packages are difficult to construct.

  E.None of the above.

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• 2The project charter:

  A.Expresses upper management commitment to the project.

  B.Provides that authority by which the project will be run.

  C.Establishes that organizational structure with the project.

  D.Specifies overall objectives and timeframe of the project.

  E.All of the above.

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• 3Middle (functional) managers have the greatest influence in the direction of the project in which type of organizational structure、

  A.Project.

  B.Strong matrix.

  C.Weak matrix.

  D.Project coordinator.

  E.Project expeditor.

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• 4A clear definition of the user's needs serves as the direct basis for the:

  A.Work breakdown structure.

  B.Functional requirements.

  C.Project cost estimate.

  D.Selection of personnel.

  E.Termination decision.

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• 5Historical records during close-out are useful to （    ） and （    ） for future projects.

  A.Predict trends, highlight problems.

  B.Analyze successes, shortfalls.

  C.Analyze strengths, document results.

  D.Support litigation, defend claims.

  E.Justify results, set standards.

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• 6The scope management provides:

  A.A basis for future decisions about the project.

  B.A baseline to accomplish verification measures.

  C.A baseline to evaluate potential scope changes.

  D.All of the abov

  E.E.B and C only.

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• 7During project execution, a line manager informs you that he will not have sufficient resources available next month to support your and two other projects. The best way to handle this problem would be to:

  A.Ask the line manager to make the decision.

  B.Ask the line manager to work with senior management to prioritize the work.

  C.Ask your sponsor to meet with the line manager.

  D.Ask the line manager to set up a meeting with you and the other project managers to work out the problem yourselves.

  E.Prepare a purchase order to outsource the work.

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• 8Proper implementation of project management will guarantee that:

  A.Budgets will be met.

  B.Schedules will be adhered to.

  C.Quality/performance will be met.

  D.The project will be a success.

  E.None of the above.

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• 9The most difficult decision for the executive sponsors to make at the end-of-phase review meeting is:

  A.Budget allocations for the next phase.

  B.Authorizing scope changes for the next phase.

  C.Authorizing budget increases for the next phase based upon scope changes.

  D.Canceling the project.

  E.All of the above.

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• 10The financial closeout of a project dictates that:

  A.All project funds have been spent.

  B.No charge numbers have been overrun.

  C.No follow-on work from this client is possible.

  D.No further charges can be made against the project.

  E.All of the above.

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