专业技术中级资格系统集成项目管理工程师基础知识2011下半年-系统集成项目管理工程师上午题

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• 71The project manager must maintainan effective communication link with the customer’s satisfaction with the progress of the project. The project manager maintains this link through（71）.

  A.Periodic project reports, periodic visits to the customer, and telephonic exchanges

  B.Subordinates, project team members, and the project sponsor

  C.One-time reports, weekly reports, and monthly reports

  D.The telephone, facsimile, and data transmission

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• 72A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implications for the project manager’s company, but the customer wants to pursue a solution at the meeting, The project manager should（72）.

  A.Tell the customer that he will not address any problems

  B.Tell the customer that the problem is not sufficiently defined to company to a solution

  C.Collect as much information on the problem without committing his company to a solution

  D.Give the customer a range of solutions that might be acceptable to his company

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• 73The project schedule is more than a document that lays out the activities over time to represent the time dimension of the project, it is a management tool to be used for decision making. As such , the schedule is used by the project management team to（73）.

  A.Measure, delay, record, distribute, analyze, and direct

  B.Plan, schedule, monitor, control, report, and forecast

  C.Promote, highlight, monitor, control, forecast ,and report

  D.Emphasize, visualize, analyze, conceptualize, report and record

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• 74Which of the following Project Scope Management processes involves subdividing the major project deliverables into smaller, more manageable components（74）.

  A.Scope Planing

  B.Scope Verification

  C.Scope Change Control

  D.Scope Definition

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• 75The work breakdown structure comprises several levels of decomposition of the total project. The lowest level of definition is always the（75）.

  A.Planning element

  B.Work package

  C.subtask

  D.Working ineterface

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