the most common method for pricing out non-burdened labor hours for a three year project would be to:

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• 1scope management is:

  A.a project control function.

  B.employs change control.

  C.a work authorization process.

  D.considers cost, quality and schedul

  E.E.all of the above.

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• 2power games, withholding information, and hidden agendas are examples of-.

  A.noise

  B.communication barriers

  C.indirect communication

  D.mixed messages

  E.all of the above

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• 3formal authority is often referred to as legitimate power. which two other forms of power are also considered to be legitimate power、

  A.reward and penalty

  B.reward and referent

  C.referent and expert

  D.expert and reward

  E.penalty and referent

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• 4bar charts are most appropriate for:

  A.comparing actual to planned performance to each activity.

  B.showing slack time.

  C.showing critical path dependencies.

  D.showing which activities can be rearranged in parallel.

  E.all of the above.

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• 5which percent of the total project labor hours are typically expended by the end of the second phase of the project life cycle、

  A.0.05

  B.0.1

  C.0.15

  D.0.25

  E.0.5

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• 6the principles of risk management should be followed only for:

  A.complex projects

  B.simple projects

  C.large projects

  D.a and c

  E.all of the above.

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• 7utility theory:

  A.considers the risk propensity of the decision makers.

  B.is based on proven statistical methods.

  C.deals with the usefulness of the end product.

  D.is a key element of iso 9000

  E.b and c

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• 8which is not part of the purchasing cycle、

  A.defined need

  B.transmit need

  C.inspection

  D.prepare and issue purchase order

  E.a and d

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• 9a network has been developed with resources from six different departments. one of the six departments has just informed you that they canincrease the number of employees from 5 to 8. this will result in:

  A.a shortening of the critical path.

  B.a shortening of the noncritical path.

  C.a decrease in the total cost of the project.

  D.an increase in the cost of the project.

  E.a through d are possible based upon where the resources are deployed.

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• 10conflict management requires problem-solving. which of the following is often referred to as a problem-solving technique and usedextensively in conflict resolution、

  A.confrontation

  B.compromise

  C.smoothing

  D.forcing

  E.withdrawal

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