a project manager can exchange information with the project team using which media、

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• 1a work breakdown structure:

  A.assures all work is identified

  B.subdivides the project into manageable segments

  C.provides the project sponsor with a time-phase task summary

  D.both a and b

  E.all of the above.

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• 2which is not a consideration in a make or buy decision、

  A.cost factors (least cost alternatives)

  B.competitors' method of sourcing

  C.existence of sufficient administration/technical personnel

  D.political and social factors

  E.none of the above.

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• 3things that distort, distract, or muddle the communication process are called:

  A.noise

  B.selective filtering

  C.selective perception

  D.medium problems

  E.all of the above.

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• 4during project execution, the customer authorizes and funds a scope change which requires a major change in the schedule. the baselineschedule:

  A.now becomes the new schedule, including the changes, and the original baseline is disregarded.

  B.is still the original baseline but annotated to reflect that a change has taken place.

  C.is amended to reflect the scope change, but the original baseline is still maintained for post-project review.

  D.B.is still the original baseline but annotated to reflect that a change has taken plac

  E.C.is amended to reflect the scope change, but the original baseline is still maintained for post-project review.D.is meaningless since every schedule update changes the baseline (i.e., a rubber baseline.)E.is the same since baseline schedules cannot change once the development phase is completed.

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• 5sensitivity analysis can be used in risk analysis to:

  A.substitute for uncertainty analysis in risk quantification

  B.estimate the level of risk aversion adopted by management

  C.estimate the effect of change of one project variable on the overall project

  D.a and b

  E.all of the above.

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• 6the pareto principle is a technique used by quality managers to determine which quality control problems of a particular service ormanufacturing process should be corrected. which of the following statements represents the philosophy of the principle、

  A.in order to minimize financial losses from quality control problems, all problems which have a measurable cost associated with them should becorrected.

  B.the majority of defects are caused by a small percentage of the identifiable problems. improvements efforts should be reserved for these vitalfew problems.

  C.in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be correcte

  D.B.the majority of defects are caused by a small percentage of the identifiable problems. improvements efforts should be reserved for these vitalfew problems.C.in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected.D.generally, 80 % of the quality control problems are justifiable for correction via cost-benefit analysis. the remaining 20% are not financiallyworthy of improvement efforts.

  E.a and d

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• 7the budgeted cost of the work performed (bcwp) for a task that has just been completed can be calculated by:

  A.multiplying the actual hours worked on the project by the budgeted labor rate.

  B.multiplying the budgeted hours to complete the task by the budgeted labor rate.

  C.dividing the actual hours required to complete the task by the budgeted labor rate.

  D.cannot be determined.

  E.none of the above

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• 8the project manager has, as a prime responsibility, to assure proper integration of activities. in which organizational form does the projectmanager probably have the easiest time in integrating work、

  A.matrix

  B.classical

  C.expediter

  D.coordinator

  E.pure project

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