formal written communication is mandated for which of the following、

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• 1which of the following communication media is least accepted by organizations、

  A.tactile

  B.audio

  C.extrasensory

  D.visual

  E.olfactory

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• 2quality assurance

  A.refers to the prevention of product defects

  B.is an auditing function that provides feedback to the project team and client about the quality of output being produced.

  C.is the technical process that include the construction of control charts which specify acceptability limits for conforming output.

  D.C.is the technical process that include the construction of control charts which specify acceptability limits for conforming output.D.a and b.

  E.b and c

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• 3in a matrix organizational form, mbo may be difficult to implement:

  A.if the functional employees are supervised closely by the line manager rather than the project manager

  B.unless the project manager has an input into the employee's performance review

  C.unless the project and line managers agree on the ultimate objective

  D.unless the project and line managers agree to the duration of the task

  E.none of the above are correct answers

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• 4in a contract, the point of total assumption refers to the point where:

  A.the customer incurs the total financial responsibility for each additional dollar spent.

  B.the contractor incurs the total financial responsiblity for each dollar spent.

  C.the schedule and cost variance are zero.

  D.the customer will incur no further costs for the work the contractor performs in the completion of the contract.

  E.b and d only.

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• 5fixed-price and incentive-type contracts place responsibility for performance and financial risks associated with delay or non-performance onthe:

  A.buyer

  B.third party

  C.contractor

  D.all of the above

  E.none of the above

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• 6in performing an impact analysis, the most effective tool to ensure all risks are identified on large projects is the:

  A.work breakdown structure

  B.milestone review and schedule technique

  C.cost/schedule control system

  D.planning programming budget system

  E.program and evaluation review technique

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• 7in the project environment, the individual ultimately responsible for quality control is:

  A.the line workers who must strive "to do things right the first time" to avoid quality problems.

  B.the company's quality control manager who must work with the project members to ensure the quality control program is effective.

  C.the head of the production department who retains ultimate quality control responsibility for all the company's projects.

  D.the project manager who has ultimate responsibility for the entire project.

  E.the customer who must ensure that he is receiving a quality product from the vendor.

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• 8in which organizational form do project managers usually get to know the employees well enough to provide an input into their performancereview、

  A.expediter

  B.coordinator

  C.pure project

  D.matrix

  E.line-staff

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• 9the critical path in a schedule network is the path that:

  A.takes the longest time to complete

  B.must be done before any other tasks

  C.allows some flexibility in scheduling a start time.

  D.is not affected by schedule slippage

  E.all of the above.

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• 10the use of the project reports:

  A.are not necessary on small projects

  B.provides a means whereby various levels of authority can judge project performance

  C.provides insight into project areas and the effectiveness of the control systems

  D.all of the above

  E.b and c

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