expectancy theory as applied to project management implies that:

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• 1a(n) （    ） system is designed to ensure the timely availability of nonhuman resources, and includes the cost in procurement, shipping/freight,storage and loss.

  A.inventory control.

  B.materials management.

  C.procurement.

  D.all of the abov

  E.E.a and c only.

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• 2which of the following is not part of contract administration

  A.contract award

  B.performance control

  C.financial control

  D.contract closeout

  E.all of the above are parts of contract administration.

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• 3to determine what causes the majority of quality problems in a process, a very useful tool is the:

  A.cause and effect diagrams.

  B.flow chart.

  C.control chart.

  D.pareto chart.

  E.trend chart.

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• 4there are two major types of reserves used on projects. the （    ） is for (usually major) scope changes that were not considered as part ofthe original plan, whereas the （    ） is to compensate for minor changes in estimating, escalation factors.

  A.management reserve, unplanned allowance fund.

  B.management reserve, contingency.

  C.contingency fund, management reserve.

  D.B.management reserve, contingency.C.contingency fund, management reserv

  E.D.unplanned allowance fund, budgetary reserve.E.unplanned reserve, planned reserve.

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• 5non-verbal communication includes:

  A.body movement

  B.gestures

  C.facial expressions

  D.the way we move our hands

  E.all of the above

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• 6the formal invitation to submit a price for specified goods/services is usually referred to as:

  A.request for proposal

  B.request for quotation

  C.tender invitation

  D.bid invitation

  E.a and b only

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• 7the project scope/charter baseline includes:

  A.summary of background conditions defining the project.

  B.organization, authority and responsibility relationships.

  C.functions to be performe

  D.D.resource requirement schedule including time estimates.

  E.all of the above.

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• 8which of the following is not an input to quality planning、

  A.scope statement.

  B.regulations.

  C.work results.

  D.standards.

  E.quality policy.

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• 9which of the following networking methods allows us to show that the last 10% of one element cannot be completed until 62% of a previouselement has been completed、

  A.pert

  B.adm

  C.pdm

  D.all of the abov

  E.E.a and c only.

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